Returns & Complaints

RETURNS AND COMPLAINTS

If the product delivered to you is faulty, you have every right to return it. We really strive to carry out every order perfectly, but we know that sometimes we can make a mistake. In that case, please send us a photo of the defect via e-mail and we promise to solve the problem as quickly as possible.

UNWARRANTED RETURNS

The law has changed recently and now the seller decides whether a product can be returned without justification or not. It is a weird law, but we want to remain on the light side of the Force – if it turns out that you submitted the wrong size, you can return or exchange the product. Just send it back to us (at your expense, unfortunately) and send us an e-mail informing us of your (heartbreaking to us) decision.

Contact: funaticos@funaticos.pl